Miter Industrial Supplies Limited was founded in 2001. The company was formed with one objective, to give our customers a first-class service above and beyond that of our competitors. The members of the team all contributed a wealth of experience to the pot consisting of excellent product knowledge, sales experience, customer service and traditional values which gave us the makings of a successful business.
OUR PRESENT
Miter Industrial Supplies has developed into a dynamic, relevant and forward-looking business, continuing to excel in its customer service. Miter Industrial
values its customers, employees and the environment and has embraced its sustainability, health and safety, and corporate social responsibility roles.
In recognition of its progress, Miter Industrial has achieved both Avetta and Ecovardis accreditation status, being awarded a Gold Ecovardis certificate in
2023.
Miter Industrial’s key performance indicators for last year are shown here, and we are committed to improving our importance in these areas every year.
OUR CUSTOMERS
We are very different to your average industrial supplies company, we don’t just offer the usual things like hand tools, power tools, abrasives and fixings, we are very diverse and cover the whole spectrum and can supply any part, product or consumable that’s required within many industries including that of Automotive, Aerospace, Electronics, Furniture trade, Commercial Catering Manufacturing & Civil Engineering. We source & procure many different parts requested of us and 18 years on we still have some challenging requests, but our customers know that if anyone can find and locate a specific part, Miter can!
CUSTOMER SERVICE
At Miter you will find a competent and experienced sales team on hand, and whether you are contacting us by telephone or email we always endeavour to respond quickly. We also have experienced field sales personnel to come and visit you to discuss your requirements. Quite often our customers may have a part which needs identifying, we will visit you and get all the information we require in order to procure the part. Our larger customers benefit by having both a dedicated field sales manager and internal sales administrator to help keep continuity.
ADAPTING TO YOUR BUSINESS
Eighteen years on, the Directors Julian Winfield and Steve Davies are convinced the success of the business is due to the consistently high levels of service it provides to its customers. We have achieved this by adapting to our customers business and understanding what is important to them in terms of the supply chain.
BESPOKE SERVICES
Miter Industrial has evolved over the years and these days we provide a bespoke service to our customers which can include the provision of consignment stock, facilitating third-party payments and “just-in-time requirements” to help our customers thrive in today’s much faster and more demanding pace of business.
Our experienced customer service team are on hand and waiting for your call. If you have any questions or comments you can reach us by phone, email or social media. Call us on 01633 223522 or email sales@miterindustrial.co.uk